Refund policy

Returns & Refunds

At Ever Under, every order means a great deal to us. As an independent, small-batch brand, each garment is produced and fulfilled with care, and your support directly helps us continue creating.

Because of the limited nature of our products, all sales are final. At this time, we are unable to offer refunds or returns for reasons such as incorrect sizing, change of mind, or personal preference.

We encourage customers to review product descriptions, sizing information, and images carefully before placing an order. If you have any questions before purchasing, we're always happy to help.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and clear photos of the issue. We'll review each case individually and work to make it right by offering a replacement or another appropriate solution whenever possible.

Order Cancellations

Once an order has been placed, we are unable to guarantee cancellations or changes, as orders may begin processing shortly after purchase.

Our Commitment

We understand that shopping online requires trust, and we don't take that lightly. While our current size doesn't allow us to offer traditional return and refund policies, we're committed to providing accurate product information, quality craftsmanship, and responsive customer support. As Ever Under grows, we'll continue to review and improve our policies to better serve our community.

Thank you for supporting independent artists and small businesses.